How To Connect With Chase Customer Service (Options Given!)

You will get multiple options to connect with Chase Customer Service. Choose the one that suits you. No matter which option you opt for, you will get sufficient assistance – all are trustworthy.

Chase is considered a relevant financial path, which one chooses to fulfil financial needs. However, there can be some doubts that need quick resolution – Connecting to a Chase representative will help with that.

How to connect with Chase Customer Service?

Chase enables you to use various options to establish a connection with them. With its help, you will get solutions to your comfort.

Also, choosing different methods means you get comfortable timing to be assisted with. This you choose as you select the method to connect with Chase.

Here are options to connect with Chase Customer Service:

  • Through Phone
  • By Email
  • By Chat
  • Social Media, etc.

How To Connect Chase Customer Service Through Phone?

Chase has divided its customer support as per the category of the issue. This means one needs to select the category, and then there will be an option to connect with Chase representative directly.

Below we have mentioned the contact details along with the categorization of issues.

Credit Card

This deals with the issues relating to Credit cards. All your queries about Chase will be solved here. Dial 1-800-432-3117.

Personal Banking

All your personal banking glitches – doubts about debit cards or savings accounts – are discussed here. They have this category to avoid chaos and offer related help. To connect, dial 1-800-935-9935.

Auto Loans 

Information regarding Auto Loans and Leases is given in this category. Get assistance by dialling 1-800-336-6675.

Home Lending

It deals in topics like mortgages, home equity lines, etc. To acquire information, dial 1-800-848-9136.

Additional Chase Contact Details:

You can have other contact details that you might not find so easily. Hence, we have mentioned here to make your work easier.

  • For online and banking support, dial: 1-800-935-9935
  • For Chase Accessibility Service, dial: Toll-free: 1-855-644-4561
  • For Technical support, dial:

For the USA: 1-877-242-7372

Outside the U.S.: 1-713-262-3300

  • Domestic Chase Military Services: 1-877-469-0110
  • For Overseas – 1-318-340-3308

Connecting Chase Representative via Email:

Choosing an Email to connect Chase representative can be another good option, especially if you are patient enough to receive some delayed reply. Check out as per your need:

Issues/Matter: Email Address
General Mortgage Inquiries Chase
Mail Code LA4-6475
700 Kansas Lane
Monroe, LA 71203
General Inquiry Mailing Address

National Bank By Mail
P.O. Box 6185
Westerville, OH 43086


Auto loan correspondence


Chase Auto
P.O. Box 901076
Fort Worth, TX 76101-2076
Certified Mail or delivery by overnight National Bank By Mail
Mail Code OH1-0333
340 S. Cleveland Ave.
Building 370
Westerville, OH 43081
Dispute on Home lending credit bureau Chase
Mail Code LA4-6945
700 Kansas Lane
Monroe, LA 71203

Alternate Options To Connect Chase Customer Service:

Other than the options mentioned, you can make yourself connected with the Chase support team with better choices.

Secure Message Option – 

Chase has a ‘Secure Message Option,’ which will be proven beneficial in finding what you are searching for. To connect, you need to log in to your account. The Secure Message option will be found in the top right corner of the screen.

Social Media – 

Chase is available on three social media platforms. These are popular ones;

  • Twitter
  • Facebook
  • Instagram

Is Chase 24 7 customer service?

You may need to be available rather than expecting Chase to be available. ChaseChase customer service is available at different timing. For instance, 

  • Monday to Friday: 7 a.m. – 11 p.m. ET 
  • Saturday to Sunday: 10 a.m. – 7 p.m. ET.


Is Chase 24 7 customer service?

Chase offers its customer services on different time frames. For instance: Monday-Friday: 7 a.m. to 11 p.m. E.T. and Saturday-Sunday: 10 a.m. to 7 p.m. E.T.

How do I talk to Chase customer service?

If you want to talk to a Chase representative, consider choosing the Email, Phone, and ‘Send Message’ options. Once you connect, you must explain your concerns in front of Chase representatives. They will listen up and provide solutions.

How do I email Chase customer service?

On Chase, you will find different email addresses set for different issues. Thus, you need to consider your issue first and then choose the Email to write your issue with. Check the above email section to be better assisted.

What is the phone number for Chase Credit Journey?

The phone number for Chase Credit Card is 1-800-432-3117. Dial it and be sure to remove your hurdles easily and on time.

Winding Up!

Chase offers several choices to be chosen to connect with its representatives. You can choose Email to write your problems; you can make a call to get instant suggestions; or you may connect through social media – Twitter, Instagram, and Facebook. Note: Remember, you will have multiple choices in the given options. Thus, choosing the one right for you would be wise.


About the Author

Elina Themen

Elina Themen is a personal finance writer with over 20 years’ experience writing about investments, money management and financial planning. Her work has appeared on numerous news and finance websites including topbankingrates and more.

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